Privacy Policy

Valley View AI ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, valleyviewai.com, and through our communications with you, including SMS/text messaging.

Information We Collect

We may collect the following information when you interact with us:

• Contact information you provide, such as your name, email address, phone number, and company name (for example, when you fill out a contact form, book a consultation, or opt in to receive text messages)
• Business information you share with us in the course of an inquiry or engagement
• Usage information collected automatically when you visit our website, such as pages viewed, browser type, and general analytics data

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our services
• Schedule and confirm appointments and consultations
• Send service-related communications, such as reminders, updates, and account notices
• Send marketing and promotional communications, where you have consented to receive them
• Improve our website and services
• Comply with legal obligations

SMS/Text Messaging

If you opt in to receive text messages from Valley View AI, we may send you SMS messages related to appointment reminders and confirmations, service updates, responses to your inquiries, and, where you have provided express consent, promotional offers.

• Opt-in: You will only receive text messages from us if you have provided your phone number and expressly consented to receive them (for example, by submitting a web form, texting us first, or providing verbal or written consent).
• Opt-out: You can opt out at any time by replying STOP to any message. After you opt out, you will receive one final message confirming your unsubscription, and no further messages will be sent.
• Help: Reply HELP to any message or contact us at [email protected] for assistance.
• Message frequency varies. Message and data rates may apply.

No Sharing of Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

How We Share Information

We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist us in operating our website and delivering our services (such as hosting, scheduling, and communications platforms), and only to the extent necessary for them to perform those services. These providers are obligated to protect your information and may not use it for their own purposes. We may also disclose information when required by law.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request that we delete your personal information by contacting us at [email protected], and we will honor your request unless we are legally required to retain the information.

Your Choices

• You may opt out of marketing emails by using the unsubscribe link in any email.
• You may opt out of text messages at any time by replying STOP.
• You may request access to, correction of, or deletion of your personal information by contacting us.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at [email protected].